SOLUTIONS
Tailored Technology Solutions
As a trusted solutions partner, we provide an optimised and efficient planning and technology program.
Incorporating both human resources and bespoke technology solutions, we ensure not only the right products, but the right support at the right time.
All customers are different, and there is no one solution fits all. The difference is we care!
IT SUPPORT
Our analysts assist with user needs, providing phone and remote support. The helpdesk, part of Worry Free Support, boosts productivity and minimises downtime.
TELEPHONY
Flexibility, reliability, and security are crucial, making secure cloud telephony essential. We provide three solutions for reliable, cost-effective communication with your
team and customers.
MANAGED PRINT SERVICES
Printing, copying & scanning are vital for business. We provide solutions for your needs, including hardware and support. Improve your workflow with our scanning solutions and digital signatures. Our team emphasises cost and time savings.
AI WORKFLOW AUTOMATION
Our solution automates business processes, increasing efficiency and productivity. Implementing this will benefit your company. Let’s discuss how to
elevate your business.
ACCREDITED PARTNERS
SERVICES
From hardware installation to upkeep and maintenance, our results-driven on-demand customer support ensures that no problem is too large or too small.
From password resets to hardware troubleshooting, our approach takes the guess work out of your business and IT solutions.
We worry about it, so you don’t have to.
Orion offers 24/7 customer support through our end-to-end dual support delivery system which we offer Australia wide.
We ensure our promise through locally based service and support technology teams ranging from Level 1 to level 3 Senior engineers.
If our Level 1 engineers can’t fix your problem in 15 minutes, your issue is immediately escalated to our senior engineering team who will work to provide remote or onsite technical support, ensuring that no problem is too big or too complex.
INSTALLATION
Tell us what you’ve got, and we’ll work out the best way to get your technology implemented and operational – from single devices to entire multi-site fleet solution
ONSITE REPAIRS
We maintain and repair all major printing brands Australia wide through our remote monitoring and service fulfillment model so you can get back to business and stay on task
IT HELP DESK
Our 24/7 analysts meet user needs, including printer driver help. They provide phone and remote support and can schedule on-site visits. Our helpdesk boosts efficiency and minimises downtime.