Every office needs technology, and that dependence grows every day. Long gone are the days when records could be kept in filing cabinets and business could be conducted in person. Modern tools give us greater efficiency and a longer reach, which can be great for growing your business and pushing your limits. However, that inescapable dependency on such tools comes with a catch. Sometimes, our tools don’t work, and recovering them requires specialised knowledge and skills that can be difficult to acquire. When it comes down to it, every business needs a reliable service technician team. Every day without access to such a team is a certain gamble.
The Threat of Downtime
Even the most innocuous cases of downtime cost money. Major issues are nothing short of catastrophe, and these events hurt your bottom line on multiple fronts. At minimum, it costs money to repair or resolve any tech issue. At worst, clients or customers are directly impeded from making transactions with your business. Downtime can also damage your reputation and have rippling effects that are difficult to quantify. The obvious need for a reliable, professional IT service team cannot be overstated in order to mitigate the effects of downtime on your business.
Mitigating the Damage
Clichés exist for a reason, and when it comes to downtime, the offense that protects you is routine maintenance. Printers and copiers seem to conspire against productivity and have a penchant for malfunctioning at the worst possible moments. Yet, a simple and often affordable maintenance schedule can eliminate most issues before they occur; preventive maintenance is your best bet to avoid a weekday system failure. Major systems that provide web services or manage company data can be monitored constantly and provide real-time responses to any small problem. This eliminates most issues before they can become detrimental and is one of the most important cost-saving strategies any business can deploy.
Still, nothing is foolproof. The ultimate protection is to have a team of reliable service technicians on standby at a moment’s notice. You need to know beforehand that they are experienced and reliable experts that are up to the task. If you want help finding a team that meshes well with your outfit and can handle your technical needs, contact Orion today.